Modules Descriptions : DIPLOMA IN IT TECHNICAL SUPPORT (LEVEL 5) ):

At ACMI, students will complete the level 5 IT qualification with information technology with the flavour of recent cyber security trends, database technology, networking technology and software development knowledge with the essence of UX design. The student will also be capable of understanding business analysis and cybersecurity.

Computer System Architecture

This course enables students to develop essential knowledge of computer architecture, explore the current technological landscape, and understand key concepts, the structure and operation of computers and computer-based devices, and how these are applied in the real world.

Operating Systems and IT Service Management

Students will develop essential knowledge of major operating systems, software applications and technologies, cybersecurity, software troubleshooting, operating procedures, and IT service management. Students will also research the Treaty of Waitangi and learn about the Treaty of Waitangi principles and their relevance and implications for IT professionals.

 Computer Networking Fundamentals

The understanding of network architecture with emphasis on network integrations and software-defined networking technologies, network implementations, network operations and network security, as well as develop technical skills needed to securely establish, maintain, and troubleshoot critical networks that today’s businesses rely on.

Network Security Fundamentals

This module enables students to develop the knowledge and skills required to assess the security posture of an enterprise environment and recommend and implement appropriate network security solutions, monitor and secure hybrid (cloud, mobile and IoT) environments, operate with an awareness of applicable laws and policies, and identify, analyse and respond to security events and incidents.

Database Principles and Systems

Database principles and systems design, implementation, and management, including relational databases, database concepts, design concepts, database programming, database design, and database transactions and performance tuning will be taught. Students will also learn about commonly used database systems such as Oracle, MySQL, SQL server and Microsoft Access.

Database Principles and Systems

Essential knowledge of computer architecture, exploring current technological landscape, and understanding key concepts, the structure and operation of computers and computer-based devices and how these are applied in the real world.

Fundamentals of Information Systems

This course enables students to develop knowledge of the principles of information systems, emphasising information systems operations, monitoring and support; cybercrime and information system security; and information systems acquisition, development, and maintenance. Students will also develop technical skills in information systems operations, maintenance and support practices.

Software Development Fundamentals

Enabling students to develop knowledge of the fundamentals of contemporary software development, with a particular focus on programming logic and design, including object-oriented programming, and event-driven programming with graphical user interface design. Students will also learn how to apply systems thinking, mathematical and logical techniques and problem-solving skills to solve computational problems.