New Zealand Diploma in tourism & Travel (Level 5)

About the Course

This full-time level 5 Diploma highlights the benefits of employment in the travel and tourism industry. The course content aims to provide the student with a solid understanding of management decision making, and leadership aspects of this dynamic and fast-paced environment.
You will learn the key features of the travel and tourism industry, and you will be guided and assisted by our experienced tutors, to create innovative approaches and develop management skills that will be vital to your future success.

Graduate Outcome

On successful completion of this programme, you will be able to:

  • Effectively communicate (Verbal & Written) with diverse audience and proactively support visitor experience
  • Manage self, time and tasks in the workplace and comply with relevant Acts and legislation
  • Analyse and evaluate operating environments of local, national and international tourism and make decisions
  • Develop, analyse and critique the business systems and processes for quality visitor experience and overall business effectiveness

Programme Outline

The programme runs overs 36 weeks in 2 semesters of 18 weeks each. You must successfully complete all 8 modules to graduate.

Module Description

Communication Essentials in Tourism and Travel

Introduces fundamental communication skills in a variety of tourism and travel industry environments, and students get to apply their skills and gain feedback through a variety of communication-based assessments.

Fundamental Workplace Management

Help to understand and apply effective workplace practices in the tourism industry, learn about fundamental compliance and self-management skills, and use case studies to reflect on the different requirements of a range of tourism operating environments.

Auckland’s Tourism Industry

It is an in-depth survey of local tourism environments, covering a range of important factors and considerations in the tourism industry for Auckland.

Tourism in New Zealand

It is an in-depth survey of the New Zealand tourism environment, covering a range of important factors and considerations in the New Zealand tourism industry.

Developing Successful Business Systems

Develop an understanding of business systems and processes in the tourism sector in a range of operating environments, analyse and critique a range of business models and apply their knowledge through project-based assessment.

International Tourism Environments

It is an in-depth survey of a range of international tourism environments, covering important global factors and considerations in tourism industries around the world.

Sustainable Tourism and Local Communities

Examine the relationship between tourism industries and local communities in a range of industry operating environments, develop their knowledge of the interrelationship between the local community and tourism, and understand the positive and negative impact of tourism on local communities and environments.

Developing an Industry Enterprise

Apply knowledge of tourism business systems and processes in a project that serves as the culmination of their learning in the programme. Helps to plan, summarise, market, and evaluate the quality of a chosen simulated industry project, using a range of learned skills to demonstrate knowledge of developing tourism models.

Entry Criteria:

  • Must be 18 years of age and above
  • International students must have an appropriate level of English proficiency as specified by NZQA for the level at which they intend to study i.e. IELTS Academic score of 5.5, with no band score lower than 5.0 or the New Zealand Certificate in English Language (Academic) (Level 4) or equivalent approved by NZQA.

Student career pathway

Education pathway:

  • This qualification can lead to the New Zealand Diploma in Tourism and Travel (Level 6).

Employment pathway

  • Graduates of this qualification will have the skills and knowledge to work in senior positions in the tourism and travel industry.
  • Roles may include tourism operations advisors, business development coordinators and trade development advisors.

Intakes:
23 September 2024, 09 December 2024, 24 March 2025, 09 June 2025

Domestic Tuition Fee- $8,400 + Resource & Admin Fees*
International Tuition Fee- $18,300 + Resource & Admin Fees*

*TS & Cs apply

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