AOTEAROA CAREER & MANAGEMENT INSTITUTE

New Zealand Diploma in Tourism and Travel (Level 6)

About the Course

This full-time Level 6 Diploma course continues on from the Level 5 Diploma. It comprises eight closely-connected modules which are delivered over 36 teaching weeks, and expands on a student’s skills and knowledge of the travel and tourism sectors that were learned in Level 5. The course will encompass researching various disciplines, including varying business environments, leadership roles, business systems, multi-channel marketing, strategic investment, creation of a new business enterprise, and delivering quality customer service in an industry which offers product which is intangible in nature.

These eight modules contained in the Diploma focus on various management processes and procedures that a student needs to be familiar with, e.g. planning, controlling, staffing, organising and co-coordinating all the resources that an organisation has at its disposal. Research will play a significant role in the course, as the student will be required to gather much information in order to successfully pass the assessments, case studies and assignments.

Graduate Outcome

On successful completion of this programme, you will be able to:

  • Analyse and evaluate local, national and international tourism operating environments, effectively develop and guide strategic business direction in this industry
  • Identify and analyse strategic leadership roles and styles, and the potential impact on change management for a tourism enterprise
  • Develop, analyse and critique tourism business strategic systems and processes for commercial development of a quality visitor experience and contribute to overall business effectiveness
  • Prepare effective public relations campaigns including multi-media communications for a tourism business’ development
  • Analyse and propose strategic business models to improve environmental sustainability for a tourism business or tourism business development
  • Develop strategic investment plans for a tourism enterprise.

Programme Outline 

The programme runs overs 36 weeks in 2 semesters of 18 weeks each.You must successfully complete all 8 modules to graduate. 

Module Descriptions

Travel and Tourism Operating Environments

Provides an overview of important considerations in a range of local, national, and international tourism operating environments and help make informed decisions regarding strategic business direction for a range of tourism businesses.

Leadership Styles in Travel and Tourism Management

Focus on the importance of effective leadership and management in a range of tourism businesses and examine leadership techniques and models to develop effective management systems and processes for tourism businesses.

Approaches to Visitor Satisfaction

Examine the relationship between management systems and the visitor experience in a tourism business and apply effective management in a tourism business to enrich the quality of customer service and sustain a positive relationship with visitors (or other users of services).

Strategic Marketing     

Have an approach to national and international marketing examples in the tourism sector to examine the use of marketing in a range of operational contexts, develop skills in evaluation and analysis along with the effective presentation of information to an audience – a key skill in marketing.

Environmental Sustainability in the Tourism Sector

Examine the relationship between environmental sustainability and the tourism sector, develop strategies for incorporating environmentally sustainable practices into a range of tourism business models and operating environments. The scope of environmental analysis will be both national and international, with regard to the globalised nature of the tourism sector.

Strategic Investment

Develop knowledge of investment strategies for use in a range of tourism business models and contexts and apply strategic investment research skills to develop an investment plan for a tourism venture.

Managing Public Relations

Introduction to public relations management, examines techniques for communicating with the public effectively, including marketing campaigns and multi-media communications, evaluate the relationship between implementing environmentally sustainable tourism business practices and maintaining positive public relations.

Creating a Travel or Tourism Enterprise       

It is a project-based module and focuses on key factors in developing a new tourism business or enterprise, consider the impact of various leadership styles, strategic systems, and processes in creating a commercially viable business model that also delivers a quality visitor experience and will focus on the importance of planning for a successful tourism enterprise.

Entry Criteria:

  • Must be 18 years of age and above
  • International students must have an appropriate level of English proficiency as specified by NZQA for the level at which they intend to study i.e. IELTS Academic score of 6.0, with no band score lower than 5.5 or the New Zealand Certificate in English Language (Academic) (Level 5) or equivalent approved by NZQA.
  • Learners enrolling are recommended to hold the New Zealand Diploma of Tourism and Travel (Level 5), or equivalent knowledge, skills and experience.

Student career pathway:

Education pathway:

  • This qualification can lead to higher level study in in Tourism and Travel or Management.

Employment pathway:

  • Graduates of this qualification will have the skills and knowledge to work at a senior level in a tourism and travel related business.
  • Roles may include business owner, tourism operations manager, business development manager and general manager, or trade development manager.

Intakes:
September 2024, December 2024, March 2025, June 2025

Domestic Tuition Fee- $8,400 + Resource & Admin Fees*
International Tuition Fee- $18,300 + Resource & Admin Fees*

*TS & Cs apply

trvael

*Scholarship available