The Education (Pastoral Care of International Students) Code of Practice 2016

ACMI has agreed to observe, implement and be bound by the Education (Pastoral Care of International Students) Code of Practice 2016 that has been published by the Minister of Education. This code is available in different languages on http://www.nzqa.govt.nz/providers-partners/education-code-of-practice/code-of-practice-resources-languages/.

New Zealand Qualifications Authority (NZQA)

Aotearoa Career and Management Institute is a registered Private Training Establishment with New Zealand Qualifications Authority under the provisions of the Education Act 1989 and its subsequent amendments. ACMI is highly confident of delivering quality education.

The Code

An “international student” is any foreign student studying in New Zealand. ACMI will ensure that all international students are well informed of the environment, kept safe, and are properly cared for and are responsible for the welfare of international students. Students can obtain a copy of the Code from ACMI. This Code is also available online from www.minedu.govt.nz/goto/international.

Immigration

You can get complete details of immigration requirements, advice on employment rights in New Zealand while studying and reporting requirements from Immigration New Zealand on their website www.immigration.govt.nz.

Health Services Eligibility for students

Most international students will not be entitled to publicly-funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable to pay for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry of Health”, and can be viewed on their website at http://www.moh.govt.nz.

Accident Insurance

The accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand. International students may still be liable for all other medical and related costs. Detailed information can be seen on their website www.acc.co.nz.

Medical and Travel Insurance for students

All international students must have valid student medical and travel insurance while studying in New Zealand. The insurance needs to cover the criteria as per the guidelines of The Education (Pastoral Care of International Students) Code of Practice 2016.

Employment rights for students

International students enrolled for ACMI diploma programmes may work up to 20 hours per week and full-time during summer holidays and semester breaks only. International student’s work rights will be mentioned on their student visas.

Fees Protection

All student fees will be held in our trust account managed by the public trust and fees will be released periodically in arrears on a pro rata basis in relation to tuition delivered.

Refund Policy

International students, who withdraw from a programme that is 3 months or more within the first ten working days after the date when attendance is required, are eligible to a refund of all funds paid with a deduction up to 25% to cover the costs incurred by ACMI in accepting the enrolment. This also applies to students who withdraw before the programme commences. ACMI must be able to justify the deduction and the student has the right to lodge a complaint with NZQA if they believe the amount deducted is not justified. Thereafter, fees paid are not refundable. The refund policy is as per the Education Act 1989. Detailed information on refund policy is available in the student handbook.

Orientation

All new students need to attend orientation prior to classes commencing. The orientation programme is carefully designed to help you settle into a comfortable life in New Zealand and ACMI. Not attending orientation can negatively impact your ability to settle into ACMI campus and academic life.

Enrolment Restrictions

Enrolment can be denied to international students if they do not meet the entry requirements of the programme and fail to obtain a student visa to be eligible to study in New Zealand. International students who fail to cope with the programme may have their study programmes restricted.